Customer Support Feedback

How do you rate the overall performance of the customer support?

General impression

How do you rate the performance in detail?

Accessibility

Promptness in answering requests

Affability

Competence / expertise

Complaint management

Language ability

How satisfied are you with the answer / information you got?

Quality of answer / information

Were all your requests answered?

All questions answered

formHowcanweimprovethecustomersupport

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Your contact information

Salutation *

Title

First name *

Last name *

University / Company

Department

Address

Zip / Postal code

City

Country

Phone

Email *

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